Owner's Representative/Process Consultant

Owner's Representative

Often the owner of a major project lacks sufficient in-house resources to provide specialist technical supervision and review of critical elements of the project. Appointing an 'Owner's Representative' (or Process Consultant) to review and liaise with contractors on technical matters has become a commonly accepted solution to this problem. By doing so, a project owner can ensure that the required project outcomes are met without the need to engage a full-time specialist.

The contributions to be gained by assigning an Owner's Representative include:

  • Representation at key meetings;
  • Review of all technical data and design;
  • Review of contract technical conditions and specifications;
  • Site inspection and installation verification;
  • Commissioning assistance; and
  • Performance Acceptance Test review.

The 'Owners Representative' in essence becomes the owner's trusted advisor, acting on his/her behalf in the making of mission-critical business decisions.

QPS, if engaged in this capacity, would represent the owner's interests exclusively, independent of the Design and Construct (D&C) Contractor, Engineering, Procurement and Construction Management (EPCM) service provider and other contractors. Our focus would be to unearth potential issues at an early stage, and then actively manage the issues before they become significant problems.

Throughout the project, QPS would make recommendations on the engineering, design and scope of the project; resolving contract issues; reviewing the budget and actual costs; minimising proposed changes, schedule changes, project extensions; and overcoming challenges as they arise. Specification development is particularly important when a project is competitively bid, as the owner typically gets the bare minimum result unless the true requirements are specified for all bidders to include in their pricing.

Past Projects

QPS has successfully represented a number of clients in various project scenarios ranging from relatively straightforward engagements to projects with a high degree of technical difficulty and challenging client-contractor relationships. These services have been provided to both domestic and international clients.